Privacy Policy

1. The Quietly Influential Summit

The Quietly Influential Summit is hosted by Fifi Mason Ltd, who is an personal brand and visibility coach. The summit has been created to help support introverts develop a personal brand business that aligns with their personality.

2. Commitment to your privacy

Fifi Mason Ltd is committed to keeping the personal details of all customers safe. This policy explains how and why your personal data is used, to ensure that you remain informed and in control of your information.

Three key definitions to describe people are mentioned in this policy. These are definitions used by the Information Commissioner’s Office (ICO), the UK’s independent body set up to uphold information rights (

  • ‘Data subject’: this is you, a customer. As the data subject, Fifi Mason respects your right to control your data.
  • ‘Data controller’: this is Fifi Mason. With your permission, I determine why and how your personal data is used (as outlined in this policy).
  • ‘Data processor’: this is a person, or organisation, who processes your data on our behalf, with your permission. For example, this might be my email server, where all my email addresses are saved.

Fifi Mason will never sell your personal data.

Should you wish to find out more about the information I hold about you, or about our privacy policy, please contact me:

Fifi Mason

Office hours are Monday – Friday, 9am – 5pm GMT/ BST.

3. Why collect your personal data?

Fifi Mason Ltd uses your personal data to keep in touch with you.

I will only ever collect, store and use your personal data when I have an identified purpose and reason to do so.

The ICO refers to this as a ‘lawful basis’. Further information about why I collect your personal data is outlined below.

As defined by the ICO, I use two different lawful bases for processing your data for ‘direct marketing’ purposes:


This is where I have identified a genuine and legitimate reason for contacting you, which crucially does not override your rights or interests. I use legitimate interest to send you the information by email.

3.1.1 Your Account and/or Purchase

When you register for a free ticket an account is created for you.  If you have purchased an All Access Pass, you may be contacted about your order, payments and to give access to bonuses.

The ICO define the lawful basis for processing your data for these purposes as ‘contractual’.

3.1.2 Reminder Emails

You will also receive reminder emails about the event, if you prefer not to receive these you can opt-out at the bottom of each email.


This is where you have given Fifi Mason and co-host Matthew Pollard express permission to contact you by particular communication channels. 

We use opt-in consent to send you advice, tips and information on further services via emails using Encharge and ActiveCampaign.

You can unsubscribe from these newsletters anytime at the bottom of each email.


4. What kind of personal data do I collect? How do I collect it?

4.1 Basic information

When you register I will collect basic information about you, including your name and email. You may also need to provide your postal address and telephone number if you are a prize winner or purchase an All-Access Pass.

4.2 Website

This website uses ‘cookies’ to help provide you with the best experience I can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Cookies help me:

  • Make the website work as you’d expect.
  • Remember your settings during and between visits.
  • Improve the speed/security of the site.
  • Allow you to share pages with social networks like Facebook.
  • Continuously improve the website for you.

4.3 Sensitive personal data

I do not collect or store sensitive personal data (such as information relating to health, beliefs or political affiliation) about supporters and members.

5. How do I store your data?

5.1 Security

All of the personal data I process is processed in the UK.

Electronic data and databases are stored on secure computer systems and I control who has access to information (using both physical and electronic means).

5.2 Data retention policy

I will only use and store information for as long as it required for the purposes it was collected for. I continually review what information I hold and delete what is no longer required.

6. Your rights

I respect your right to control your data. Your rights include:

  • The right to be informed: This privacy notice outlines how I capture, store and use your data. If you have any questions about any elements of this policy, please contact us.
  • The right of access: If you wish to obtain a record of the personal data I hold about you, email and I will respond within one month.
  • The right to rectification: If I have captured information about you that is inaccurate or incomplete, I will update it.
  • The right to erase: You can ask me to remove or randomise your personal details from the records.
  • The right to restrict processing: You can ask me to stop using your personal data.
  • The right to data portability: You can ask to obtain your personal data from me for your own purposes.
  • The right to object: You can ask to be excluded from marketing activity.
  • Rights in relation to automated decision making and profiling: I respect your right not to be subject to a decision that is based on automated processing.

For more information on your individual rights, please see the Information Commissioner’s Office.

7. Making a complaint

I want to exceed your expectation in everything I do. However, I know that there may be times when I do not meet my own high standards.

When this happens, I want to hear about it, in order to deal with the situation as quickly as possible and put measures in place to stop it happening again.

I take complaints very seriously and I treat them as an opportunity to develop my approach. This is why I am always very grateful to hear from people who are willing to take the time to help me improve.

7.1 Confidentiality

All complaint information will be handled sensitively, in line with relevant data protection requirements.

7.2 Responsibility

Overall responsibility for this policy and its implementation lies with Fifi Mason.

7.3 Information Commissioner’s Office

For further assistance with complaints regarding your data, please contact the Information Commissioner’s Office, whose remit covers the UK.

Information Commissioner’s Office
Wycliffe House
Water Lane

Telephone: 0303 123 1113

8. Leaving this website

Fifi Mason is not responsible for the privacy practices or the content of any other websites linked to our (or If you have followed a link from this website to another website you may be supplying information to a third party.

9. Get in touch

Should you wish to find out more about the information I hold about you, or about our privacy policy, please contact me:

Fifi Mason
Office hours are Monday – Friday, 9am – 5pm GMT/ BST.

I update this policy periodically.

Last updated: April 2022

Terms of Service

By visiting our site and/ or purchasing an All Access Pass, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein.

These Terms of Service apply to all users of the site, including without limitation users who are browsers, clients, customers, affiliates, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website.

By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our service for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Service: All Access Pass

The All Access Pass gives you lifetime access to all presentations and interviews from 6th May 2022.


You have the right to request a refund up to 14 days after your purchase. Please email

Accuracy of Billing and Account Information

You agree to provide current, complete and accurate purchase and account information for all purchases made. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Payments Via Stripe

We use Stripe checkout for payments and do not hold any card details.

Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Prohibited Use

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Fifi Mason Ltd or any of The Quietly Influential Summit employees, speakers, affiliates, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


You agree to indemnify, defend and hold harmless Fifi Mason Ltd and speakers, affiliates, partners, service providers, subcontractors, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with English Law and the laws of 4 Hampden Close, Lincoln, LN6 5UJ, United Kingdom.

Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Contact Information

Questions about the Terms of Service should be sent to

Postal Address: 4 Hampden Close, Lincoln, LN6 5UJ, UK